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If you have lost channels from your guide please be aware that there are ongoing engineering works across the UK as part of the digital switch-over which will temporarily cause this condition.
Please visit http://www.digitaluk.co.uk/ to find out how and when switch-over affects your area.
To rescan for channels simply use your Top Up TV box remote control and press:
Menu
Help and
Scan for Channels
For more information go to the link below: http://www.topuptv.com/how+it+works/digital+switchover